Terms of Use

Last Updated: May 26, 2026

Welcome to Paddwell. These Terms of Use (“Terms”) govern your access to and use of the Paddwell website, products, services, and related content available through https://paddwell.com (the “Site”). By accessing or using the Site, you agree to these Terms.

If you do not agree to these Terms, please do not use the Site.

1. Company Information

Paddwell (“Paddwell,” “we,” “our,” or “us”) operates this Site and provides furniture products and related services.

2. Eligibility

By using this Site, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

3. Products & Availability

We strive to ensure that product descriptions, images, pricing, dimensions, and availability are accurate. However:

  • Colors may vary slightly depending on screen settings and lighting.
  • Product dimensions may vary slightly due to manufacturing tolerances.
  • Product availability may change without notice.
  • We reserve the right to discontinue or modify products at any time.

We make reasonable efforts to display our products accurately, but we do not guarantee that all information on the Site is error-free.

4. Pricing & Payments

All prices displayed on the Site are listed in U.S. Dollars unless otherwise stated.

We reserve the right to:

  • Correct pricing errors
  • Change prices at any time without notice
  • Cancel orders affected by pricing inaccuracies

Payment must be completed before an order is processed and shipped.

We accept payment methods made available during checkout.

5. Orders

After placing an order, you will receive an order confirmation email. This confirmation does not guarantee acceptance of the order.

We reserve the right to:

  • Refuse or cancel any order
  • Limit quantities purchased
  • Restrict orders that appear fraudulent or abusive
  • Request additional verification before accepting an order

If we cancel your order after payment has been processed, we will issue a refund to the original payment method.

6. Shipping & Delivery

Shipping estimates provided on the Site are estimates only and are not guaranteed delivery dates.

Please note:

  • Large furniture orders may arrive in multiple boxes and on different days.
  • Shipping carriers may experience delays beyond our control.
  • Customers are responsible for ensuring accurate delivery information.
  • Additional fees may apply for failed deliveries, refused deliveries, address changes after shipment, or rescheduling requests.

Risk of loss and title transfer to you upon delivery of the product to the shipping address provided.

7. Home Trial, Returns & Refunds

Paddwell may offer return policies, home trial periods, or limited warranties on eligible products.

All returns, refunds, exchanges, and warranty claims are subject to the policies published on the Site at the time of purchase.

Returned items must generally:

  • Be within the eligible return period
  • Include all original components
  • Not show excessive damage, misuse, or abuse beyond normal household use

We reserve the right to refuse returns that do not meet our policy requirements.

8. Product Use & Safety

Customers are responsible for using products safely and according to any provided instructions.

You agree not to:

  • Misuse products
  • Modify products in unsafe ways
  • Use products for commercial or unintended purposes unless explicitly approved

Paddwell is not responsible for damages caused by improper assembly, misuse, accidents, pets, environmental conditions, or failure to follow care instructions.

9. Intellectual Property

All content on the Site, including but not limited to:

  • Logos
  • Product names
  • Images
  • Videos
  • Graphics
  • Text
  • Website design
  • Marketing materials

is owned by or licensed to Paddwell and protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or exploit Site content without prior written permission.

10. User Content

If you submit reviews, photos, videos, testimonials, social media content, or other materials to Paddwell (“User Content”), you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, publish, and display such content for marketing, advertising, and operational purposes.

You confirm that:

  • You own or have permission to share the content
  • The content does not violate any third-party rights
  • The content is not unlawful, misleading, defamatory, or offensive

We reserve the right to remove User Content at our discretion.

11. Promotions & Discounts

Promotional offers, discount codes, and limited-time campaigns may be subject to additional terms.

Unless otherwise stated:

  • Promotions cannot be combined
  • Promotions have no cash value
  • Promotions may expire without notice
  • We reserve the right to modify or cancel promotions at any time

12. Third-Party Services

The Site may contain links to third-party websites, payment providers, or external services.

Paddwell is not responsible for the content, privacy practices, or operations of third-party services.

Your interactions with third parties are governed by their own terms and policies.

13. Disclaimer of Warranties

To the maximum extent permitted by law, the Site and all products and services are provided “as is” and “as available.”

Except as expressly stated in writing, Paddwell disclaims all warranties, express or implied, including but not limited to:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Availability or uninterrupted access to the Site

14. Limitation of Liability

To the fullest extent permitted by law, Paddwell shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Use of the Site
  • Purchase or use of products
  • Delivery delays
  • Loss of data
  • Loss of profits
  • Business interruption

Our total liability shall not exceed the amount paid for the applicable product or order.

Some jurisdictions do not allow certain limitations of liability, so portions of this section may not apply to you.

15. Indemnification

You agree to indemnify and hold harmless Paddwell and its affiliates, officers, employees, and partners from any claims, damages, liabilities, costs, or expenses arising from:

  • Your misuse of the Site
  • Violation of these Terms
  • Violation of any law or third-party rights

16. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the applicable jurisdiction in which Paddwell operates, without regard to conflict of law principles.

17. Changes to These Terms

We may update these Terms from time to time.

Updated versions will be posted on this page with a revised “Last Updated” date. Continued use of the Site after updates constitutes acceptance of the revised Terms.

18. Contact Information

For questions regarding these Terms, please contact:

Paddwell
Email: service@paddwell.com
Website: https://paddwell.com